Oracle’s new AI Agents are transforming business operations by providing smarter, faster, and more personalized customer experiences. It’s inspiring to see Steve Miranda and his team pioneering the integration of AI Agents into Oracle Fusion Applications.

AI Agents are embedded and can be enabled by customers with no additional cost and will be ready to help across all areas of the Oracle Cloud HCM suite–HR, Talent Management, Payroll, Workforce Management, and Employee Experience–assisting organizations in recruiting top talent, upskilling their workforce, driving better performance, and all stages of the employee lifecycle.

While Oracle has introduced the first set of RAG agents, the vision for future agents aligns around multiple agent types that will work together.

Classes of Agents:
👉🏼 Supervisory agents (Directs other agents)
👉🏼Conversational agents (Interacts with humans & other systems)
👉🏼Functional agents (Acts as User Proxy)
👉🏼Utility agents (Task-based)

These agents work together to achieve desired outcomes. In a typical workflow, these agents interact, use tools, find necessary supporting data, make decisions, and unite to complete the task at hand.