
Oracle HCM Cloud is quickly turning into an ecosystem of smart, embedded AI Agents and the list keeps growing by the day!
Hereโs a snapshot of Benefits AI Agents already available today:
๐น ๐๐ฒ๐ป๐ฒ๐ณ๐ถ๐๐ ๐๐ป๐ฎ๐น๐๐๐ โ ๐๐ ๐๐ด๐ฒ๐ป๐
Guides employees through benefits enrollments and provider details.
โ๏ธ Instantly view enrollments (health, dental, vision, retirement, etc.)
โ๏ธ Access provider info, policy numbers, coverage start dates & dependents
โ๏ธ Conversational, secure, always up-to-date, pretested and ready to use
๐น ๐๐ฒ๐ป๐ฒ๐ณ๐ถ๐๐ ๐ฃ๐ผ๐น๐ถ๐ฐ๐ ๐๐ฑ๐๐ถ๐๐ผ๐ฟ โ ๐๐ ๐๐ด๐ฒ๐ป๐
Provides clear guidance on policies, eligibility, and compliance.
โ๏ธ Access company-specific policy details instantly
โ๏ธ Understand eligibility, coverage levels & waiting periods
โ๏ธ Step-by-step guidance for compliance and enrollment
โ๏ธ Pretested and monitored to ensure accurate answers
๐๐ผ๐ฝ๐๐ถ๐ป๐ด ๐ฆ๐ฒ๐ฒ๐ฑ๐ฒ๐ฑ ๐๐ด๐ฒ๐ป๐๐:
Oracle HCM Cloud lets you copy seeded agents to create your own tailored versions instantly:
โ๏ธ Keep the baseline functionality of the seeded agent
โ๏ธ Customize responses, wording, and flow to match your companyโs policies
โ๏ธ Rename, tweak questions, and refine interactions
โ๏ธ Use it immediately for your employees with confidence
โ๏ธ Tested and monitored to ensure reliability and accuracy
This approach gives HR teams a ready-made, secure, and tested foundation, so you donโt start from scratch but can still adapt agents to your organizationโs unique needs.
๐ฆ๐ฒ๐ฒ๐ฑ๐ฒ๐ฑ + ๐๐ผ๐ฝ๐ = ๐ฆ๐ฝ๐ฒ๐ฒ๐ฑ + ๐๐น๐ฒ๐
๐ถ๐ฏ๐ถ๐น๐ถ๐๐.
๐ช๐ต๐ฎ๐โ๐ ๐๐ผ๐บ๐ถ๐ป๐ด ๐ก๐ฒ๐
๐ โ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐ฒ๐ฑ ๐๐ด๐ฒ๐ป๐๐:
Oracle is expanding the suite of AI agents to handle advanced benefits tasks:
๐น Court Order Compliance Agent โ Tracks court orders and ensures compliance
๐น Benefits Plan Advisor โ Guides employees through Open Enrollment and electable choices
๐น Certification Workflow Agent โ Automates certifications, parses documents, and streamlines approvals
๐น What-If Agent โ Models benefit scenarios to show financial impacts before enrolling
๐น Life Event Advisor/Analyst โ Simplifies handling of complex life events, cutting resolution time by 80โ90%
๐น Billing & Configuration Agents โ Streamline billing discussions and benefits setup
๐ช๐ต๐ ๐ง๐ต๐ฒ๐๐ฒ ๐๐ด๐ฒ๐ป๐๐ ๐ ๐ฎ๐๐๐ฒ๐ฟ:
โข 24/7 conversational support in plain language
โข Reduces manual effort and compliance risks
โข Boosts employee satisfaction and confidence
โข Frees HR teams to focus on strategic initiatives
โข Tested and ready-to-use agents ensure accuracy and reliability






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