𝗢𝗻𝗲 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁 𝗘𝗻𝘁𝗿𝘆 𝗣𝗼𝗶𝗻𝘁 𝗳𝗼𝗿 𝗘𝘃𝗲𝗿𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗿

I attended an excellent deep-dive session delivered by the Oracle CoE team on the new Manager Concierge Agent, and the possibilities are truly exciting.

A big thanks to Laura Froehlich and the CoE team for the clarity, depth, and real-world examples shared during the session.

Here are my key takeaways:
𝗛𝗼𝘄 𝗜𝘁 𝗪𝗼𝗿𝗸𝘀 – 𝗠𝘂𝗹𝘁𝗶-𝗔𝗴𝗲𝗻𝘁 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲
The Manager Concierge is designed as a multi-agent system, introduced from 25D:
👨‍✈️ Supervisor Agent: Interprets manager intent, routes queries to the right specialist agent, and orchestrates a cohesive, contextual conversation.
👩‍💼 Worker Agents, each operating as a domain expert:
• Compensation Advisor
• Leave & Absence
• Talent / Performance
• Employment Details

The supervisor prompt defines:
✔️ Clear roles & responsibilities
✔️ Worker agent scopes and boundaries
✔️ Hallucination prevention rules
✔️ Formatting and response guidelines

Example – Compensation Worker Agent: Uses Oracle business objects such as: current salary, additional compensation, one-time payments, stock/equity, and salary history.
Its prompt defines:
• Role → Compensation specialist
• Responsibilities → Provide compensation insights for any team member
• Tool usage → When to use each object
• Output → Structured response returned to the supervisor

What Managers Can Now Do: All through a single conversational interface in the AI chat UI:
🔹 Compensation Insights: “Show me Matt’s total compensation for this year.” → Returns a full compensation snapshot to support reviews and discussions.
🔹 Talent & Performance: “What’s Matt’s latest rating and peer feedback?” → Provides rating, peer comments, and competency analysis.
🔹 Leave & Absence: “Is Jack taking any leave before year-end?”
→ Shows past usage, upcoming leave, and remaining balance for resource planning.
🔹 Goals & Priorities: “Any high-priority goals pending for Jack?”
→ Lists goals with priority levels to support planning decisions.
🔹 Recognitions: “Has Elaine received recognitions recently?”
→ Displays recognitions from peers and leaders.
🔹 Employment Details: “I need Ryan’s contact and location details.”
→ Instantly returns phone number, email, assignment, and location.

✨ 𝗧𝗵𝗲 𝗕𝗶𝗴 𝗧𝗮𝗸𝗲𝗮𝘄𝗮𝘆
Manager Concierge transforms fragmented, multi-screen navigation into one seamless conversational flow, spanning compensation, performance, leave, recognition, and employment details.

A true step forward in delivering a smarter, more intuitive manager experience all powered by Oracle Agentic AI.

I’ll be posting about the new Employee Concierge Agent and how it enhances every stage of the employee experience. Stay tuned!