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Oracle Guided Journeys

Oracle Guided Journeys

๐—ช๐—ฎ๐—ป๐˜ ๐˜๐—ผ ๐—ฏ๐—ฟ๐—ถ๐—ป๐—ด ๐—”๐—œ ๐—ถ๐—ป๐˜๐—ผ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ข๐—ฟ๐—ฎ๐—ฐ๐—น๐—ฒ ๐—–๐—น๐—ผ๐˜‚๐—ฑ ๐—›๐—–๐—  ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ? Start using AI Agents in your Guided Journeys!

These agents are powered by RAG (Retrieval-Augmented Generation) โ€“ which means they can answer employee questions by pulling info from documents like company policies, government rules, and even real-time data from HCM.

๐—ช๐—ต๐—ฒ๐—ฟ๐—ฒ ๐—ฐ๐—ฎ๐—ป ๐˜†๐—ผ๐˜‚ ๐˜‚๐˜€๐—ฒ ๐˜๐—ต๐—ฒ๐—บ? You can enable these AI agents in any Oracle HCM Screen where Guided Journeys are supported.

๐—ฆ๐—ผ๐—บ๐—ฒ ๐—ฐ๐—ผ๐—ผ๐—น ๐˜‚๐˜€๐—ฒ ๐—ฐ๐—ฎ๐˜€๐—ฒ๐˜€:
โœ… Help new hires get onboarded smoothly
โœ… Guide employees on career growth, internal jobs, training
โœ… Answer questions about payslips, benefits, and tax info
โœ… Help managers with talent reviews, shift planning, and approvals
โœ… Provide insights on org structure and employee details

๐—›๐—ผ๐˜„ ๐˜๐—ผ ๐˜€๐—ฒ๐˜ ๐—ถ๐˜ ๐˜‚๐—ฝ?
1. Pre-Requisites – Set up the right Profile Options & Security
2. Configure HCM Agent Tool – Upload your docs (like HR policies, FAQ PDFs)
3. Run the Ingest Document Process
4. Configure HCM Agent (by adding the Agent tool)
5. Create the Guided Journey (add the agent in the task)
6. Enable the Guided Journey

I have put together a document with the step-by-step setup if anyone wants to explore this further.

Now, AI Agent is available in the screen where you need. This makes it easier for employees to get answers, right where they work โ€“ no more searching around!

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